I worked inwards the go manufacture for roughly ii years together with recommended Yassat Gloria Hotel Apartment to my colleague because the location together with facility seems to live perfect if you're inwards Dubai - along SZR together with really close Dubai cyberspace City Metro station. Price certain is agency affordable compared to other deluxe hotel apartments but to my surprise, the service is also agency below standards.
My colleague arrived on Dec18 together with I was surprised it took them a land to teach the room available when nosotros direct keep requested for an early on check-in of 11:00am-12:00nn. Early check-in cannot live guaranteed together with is dependent plain to availability, I know this policy for working inwards the go manufacture but he arrived belatedly (around nine to 10pm) yesteryear which the room should live educate yesteryear then. If I'm non mistaken, the criterion check-in fourth dimension is 2:00pm. I desire to empathize why he has to await for ii hours to teach the room ready.
So he enters the room, tired, slept correct away, together with woke upward excited the side yesteryear side day. Can't live that bad, he switched on the DVD histrion together with works life out good is non working. So he decided to become out instead, uncovering something interesting to driblet dead on the boredom away, but surprisingly discovered he's locked out of the room. Note nosotros direct keep booked the room for iii nights, at that spot should non live an final result of getting inwards particularly if the invitee has his hotel key/pass card. If the hotel room go yesteryear carte has a validity of let's nation 24 hours, they should direct keep advised during check-in right? What's worse is that he had to await for around other ii hours to cheque him inwards - again. That's ok, he understands the staffs are busy together with the hotel has a lot of guests to attend to. After getting to his room, he politely asked to direct keep the dvd histrion checked which they promised to alter but nobody came inwards from maintenance - non fifty-fifty on the tertiary day.
And lastly together with close disappointing run of all. He went out to see places inwards Dubai on December .20, got dorsum to the hotel, opens the refrigerator together with reached out for a bottle, to uncovering out he's drinking common salt water. I hurried to the reception (I alive close the hotel) together with met my colleague, had a part of the H2O merely to brand certain he's non making it upward together with to my dismay, the H2O actually tastes similar common salt water. Sure nosotros had it checked yesteryear the FO managing director together with he tin attest it's salty (Mr. Mousa also tasted the H2O together with disappeared for awhile) yesteryear which he promised to direct keep it investigated but still, it's completely unacceptable.
If it's an error from the H2O distributor, that should've been checked yesteryear the hotel (don't they direct keep whatever character assurance squad who takes help of it?). If it's a prank somebody is trying to set on my colleague, it's non funny. Clean together with rubber drinking H2O should ALWAYS go yesteryear standards.
Too much for this bad experience together with nosotros had to uncovering a hotel for my colleague on an urgent footing on his final night. Complimentary fruit handbasket offered but what's the betoken of staying for around other nighttime if you lot already experience unsafe? Thanks, but no thanks.
Excerpt from the sms I received:
[1:16PM, 12/19/2014] : I did thank you lot Joy, they took awhile to teach the room educate that's all
[11:39AM, 12/20/2014] Thought I'd sent a text yesterday. I had no plans bored to death, no cyberspace together with the DVD histrion has no sound! Please don't mass this hotel ane time again it's terrible. I got locked out my room yesterday equally well! Took the ii hours to cheque me in. Please don't mass this for anyone e'er again!
[6:27PM, 12/20/2014] Okay therefore mortal switch my H2O inwards the refrigerator together with set inwards common salt water